Microsoft explains how it is improving call quality in Microsoft Teams

Microsoft Teams is a industrial product firms pay quite a bit for, so the corporate cannot get away with the poor audio quality usually discovered in free merchandise.

With the rise of digital conferences and hybrid work changing into the brand new norm, the quality of calling and assembly experiences on Teams turns into that rather more necessary.  In a weblog submit Microsoft expanded on the continued enhancements to Teams audio and video quality, via user-facing options and settings, to cutting-edge codecs and AI, in an effort to attain new ranges of readability and reliability.

Microsoft Teams is constructed on the Azure Intelligent Cloud and Intelligent Edge which allows Teams to mix knowledge with AI for adaptive experiences that optimize for enterprise-grade voice and video over variable bandwidth environments together with Wi-Fi and mobile networks.

Teams ship quality enhancements via the next classes:

AI-driven enhancements to audio and video quality

Satin Audio Codec – Great sound quality with excessive resilience

As the quantity of digital conferences grows, customers require nice call quality even amidst community and connectivity constraints. To assist with these challenges, Microsoft’s new audio codec, Satin, gives nice audio quality at a bitrate as little as 7kbps, making conferences sound pure and clear even when the community has low bandwidth.

Background Noise Suppression – Keep undesirable sounds out of the dialog

Teams background noise suppression makes use of specifically skilled deep neural networks to filter out noise and solely retain speech to make sure barking canines, rubbish vans, and surprising leaf blowers can not steal the main focus out of your conferences.

Noise suppression could be toggled inside Teams settings or from a gathering window.

High-Fidelity Music Mode

Because of its basis as a calling and conferences platform, Teams was engineered to optimize for dialogue. But with High-Fidelity Music Mode, Teams supplies a high-fidelity expertise for music as properly that permits customers to optimize sound for music, performances, and media once they want the very best constancy potential.

AI-based Video and Screen-sharing Optimization – Smooth, distraction-free video

With full HD 1080p help, AI-based video optimization adjusts to community situations and bandwidth constraints for a clean, constant visible expertise even via excessive packet loss. And for added management, adjustable bitrate caps permit IT admins to additional tailor video efficiency.

New display screen sharing optimizations in Teams robotically optimize shared content material based mostly on traits resembling small fonts and video, so your viewers doesn’t miss the necessary particulars.

Intelligent real-time changes enhance calling and assembly experiences

Real-time consumer alerts

Even essentially the most sturdy networks can’t compensate for user-level points that may result in poor call and assembly experiences. Teams can present consumer alerts, suggestions, and changes in real-time to attenuate disruptions and allow clean and seamless connections. For instance:

  • When becoming a member of a Teams assembly that is already in progress, customers are robotically joined with their microphones muted
  • If customers be part of a Teams assembly with their audio system muted, Teams supplies them with an alert to un-mute their audio system
  • During an lively Teams assembly, if customers are on mute and start to talk, Teams detects this and alerts customers they’re talking whereas muted

thumbnail image 2 captioned Teams alerts users when they are speaking while muted.Teams alerts customers when they’re talking whereas muted.

Seamless endpoint transfers between PC and cellular units

Teams makes it straightforward to put and obtain calls from a number of completely different endpoints, however typically you should transfer places or units to complete your call. The new endpoint switch functionality lets you seamlessly transfer your calls between completely different units, resembling out of your laptop computer to cell phone and vice-versa, with none interruption in call service or quality. When you determine to maneuver to a different gadget, clicking to affix the assembly from the brand new gadget, you’ll be recommended with 2 choices to select from: “switch to this gadget” or “keep on each gadget” selecting both one of many choices will instantly streamline your choice.

thumbnail image 3 captioned Start a call on your PC and transfer to your mobile device.

Start a call in your PC and switch to your cellular gadget.

“Call me again” safeguard

Teams can detect when an audio or gadget situation happens and gives a “Call me back” choice to proceed the assembly by way of telephone versus spending useful assembly time on technical troubleshooting.

thumbnail image 4 captioned In the event of technical issues, Teams can call you back on a mobile device.In the occasion of technical points, Teams can call you again on a cellular gadget.

Mobile community switching

When the quality of the community all of the sudden degrades it’s necessary to have a seamless transition from Wi-Fi to mobile or vice versa. Teams can robotically change to a cellular knowledge community whereas sustaining video and display screen sharing. The contributors will proceed the assembly with none disturbance.

Admin instruments to assist handle and optimize calling and assembly experiences

There’s sufficient to handle throughout conferences and calls, which is why Microsoft centered on automating as lots of the audio and video optimizations in Teams as potential, however Microsoft nonetheless need to guarantee IT Admins have the reporting and instruments to handle call and assembly experiences from the tenant-level, to particular person, high-value conferences.

Microsoft Teams permit admins to watch efficiency by way of Call Quality Dashboard, assist desk Call Analytics, and Real-Time Analytics, that present useful insights that allow admins to handle call and assembly quality throughout the group.

Read extra about Microsoft’s efforts in their weblog submit here.

by way of XDA-Dev

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