What’s the information: For the fourth 12 months in a row, T-Mobile topped the celebrated J.D. Power U.S. Business Wireless Satisfaction Study for companies of all sizes — giant enterprises, small/medium and really small companies.
Why it issues: All enterprise prospects should be as blissful as T-Mobile’s enterprise prospects.
Who it’s for: Businesses of all sizes — from the 5-worker farm in rural America to the 100,000-employee multinational with folks all around the nation.
BELLEVUE, Wash.–(BUSINESS WIRE)–Not one, not two, not three, however FOUR years operating. T-Mobile (NASDAQ: TMUS) right now introduced for four years in a row, companies of all sizes have ranked the Un-carrier #1 in wi-fi satisfaction in the annual J.D. Power U.S. Business Wireless Satisfaction Study. T-Mobile additionally achieved the best rating throughout giant enterprise and small/medium measurement companies in ALL six research components: efficiency and reliability, customer support, gross sales representatives and account executives, choices and promotions, price of service and billing.
“We are in a place to assist hundreds of thousands of companies who now not must compromise between community, service or worth. When you supply prospects one of the best of all three, the result’s blissful prospects — the happiest prospects,” mentioned Mike Katz, Executive Vice President of T-Mobile for Business. “We’re pleased with our community. And proud that our giant enterprise and small/medium enterprise prospects rated us #1 in efficiency and reliability. And we gained’t cease there. T-Mobile is increasing the already largest 5G community in America to cowl extra companies in extra locations than anybody else, plus including extra 2.5GHz mid-band 5G to ship super-fast obtain speeds that common 7.5x sooner than LTE right now.”
All the Goodness for All the Businesses
T-Mobile for Business has come a good distance since 2015 when T-Mobile launched Un-carrier 9.0, Un-carrier for Business. Business prospects are followers of limitless worldwide 2G knowledge, beneficiant hotspot knowledge, clear and predictable pricing, in-flight web on Gogo outfitted home flights, and devoted buyer care that includes T-Mobile’s Team of Experts®. Plus, the Un-carrier reimagined enterprise plans to assist companies save extra money and time. The new Magenta for Business and Magenta Plus for Business plans now embrace the choice to get Microsoft 365 on Us, making T-Mobile the primary service supplier to place productiveness instruments in the fingers of companies for no additional cost.
And relating to one thing as vital as wi-fi, no enterprise ought to have to purchase earlier than they check drive — with T-Mobile, they don’t must. The No-Risk Network Trial permits any enterprise to attempt the Un-carrier’s greater and higher than ever earlier than nationwide community without cost for as much as 30 days, earlier than they swap.
More Towers, More Spectrum, More Goodness
T-Mobile has the primary and largest nationwide 5G community, protecting over 250 million folks throughout 1.3 million sq. miles. The Un-carrier is constructing on that nationwide 5G basis with much more pace and capability with mid-band 5G spectrum. In locations the place mid-band 5G is deployed, common obtain speeds are already round 300 Mbps with peak speeds approaching 1 Gbps, on succesful smartphones.
T-Mobile’s 2.5 GHz 5G delivers blazing quick speeds and expansive protection with alerts that may undergo partitions, home windows and timber, protecting tens of 1000’s of instances the world that one mmWave web site can cowl. On different carriers, quick 5G speeds come on the expense of protection and are solely obtainable in small pockets of some dozen cites. With mid-band 5G, T-Mobile prospects with a 5G succesful gadget can already expertise 5G’s advantages — each protection and pace on the identical time — in so many extra locations throughout the nation.
The T-Mobile Business Advantage
At the Un-carrier, companies don’t must make trade-offs. The T-Mobile Business Advantage affords prospects America‘s largest 5G community, devoted account assist and insanely nice worth, with no additional cost for 5G entry. T-Mobile’s 5G community is healthier for enterprise now and into the longer term as extra capability comes on-line. Businesses additionally get pleasure from a reinvented buyer expertise with T-Mobile’s Team of Experts strategy offering top-notch buyer care from a group who is aware of their enterprise. And, the Un-carrier’s versatile, predictable pricing lets companies spend much less and innovate extra, providing enterprise prospects what they should guarantee their enterprise is cellular.
J.D. Power conducts an annual impartial on-line survey to measure enterprise buyer satisfaction with the highest 4 nationwide wi-fi suppliers in three kinds of companies: giant enterprise (500 or extra workers), small/medium (20-499 workers) and really small enterprise (1-19 workers). The J.D. Power 2020 U.S. Business Wireless Satisfaction Study measures satisfaction with suppliers of telecommunication voice and knowledge providers based mostly on responses from a whole lot of wi-fi prospects surveyed between July and August 2020.
For extra details about T-Mobile’s J.D. Power rankings, go to www.jdpower.com. To study extra about the advantages of switching your online business to the Un-carrier, go to www.t-mobile.com/business/business-advantage.
Follow T-Mobile’s Official Twitter Newsroom @TMobileNews to remain updated with the most recent firm information.
T-Mobile acquired the best rating amongst very small, small/medium, and enormous enterprise enterprise wi-fi suppliers in the J.D. Power 2017-2020 U.S. Business Wireless Satisfaction Studies of shoppers’ satisfaction with their present wi-fi supplier. Visit jdpower.com/awards
5G protection not obtainable in some areas. While 5G entry gained’t require a sure plan or characteristic, some makes use of/providers may. See Coverage particulars, Terms and Conditions, and Open Internet info for community administration particulars (like video optimization) at T-Mobile.com. Microsoft 365 on Us: Qual’g plan req’d; contact us to activate. 1 license per line, max 2/acct. third get together phrases apply. Not combinable with some options.
About T-Mobile
T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering a sophisticated 4G LTE and transformative nationwide 5G community that may supply dependable connectivity for all. T-Mobile’s prospects profit from its unmatched mixture of worth and high quality, unwavering obsession with providing them the absolute best service expertise and undisputable drive for disruption that creates competitors and innovation in wi-fi and past. Based in Bellevue, Wash., T-Mobile gives providers by means of its subsidiaries and operates its flagship manufacturers, T-Mobile, Metro by T-Mobile and Sprint. For extra info please go to: http://www.t-mobile.com.
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