Logging gross sales calls are necessary as a result of they supply invaluable information to companies. Capturing inbound and outbound calls provides you insights on the right way to enhance your calling methods to spice up your gross sales workforce’s effectivity.
Manually logging all that info is usually a ache, but it surely doesn’t should be. There are a number of name logging options, which make it simpler to maintain monitor of all that info. For occasion, Salestrail is an automatic name monitoring software program startup that mechanically logs gross sales calls to an analytic dashboard.
Meant for enterprise and distant gross sales groups, it makes use of a cellular app to seize and document calls and a cloud-based analytics dashboard to view and analyze name information.
The firm’s cellular app works on each Android and iOS units. It can log incoming and outgoing SIM and WhatsApp calls. Call logs will be seen by date and cellphone quantity, and you may even configure the app’s setting to decide on which calls you wish to maintain monitor of. However, recording calls is out there on Android solely, which you’ll handle and share by means of the dashboard.
In the Salestrail Dashboard, a variety of metrics can be found at your disposal, such because the variety of inbound and outbound calls, answered and missed calls, and the period of a name. Reports will be personalized and exported to Excel recordsdata. And with the captured information, you may also see which gross sales rep is performing one of the best. So, should you’d like, you can provide them a pat on the again!
Most importantly, in line with the corporate’s web site, their product is “super-easy to make use of”, and it’s “made by salespeople, for salespeople.” No technical implementation is wanted to make use of their product, and you will get began in lower than one minute. Which, in my view, is a very good factor, particularly in terms of non-tech savvy gross sales reps.
To get began, you create an account to entry the dashboard and obtain their app. Once your account is arrange, you possibly can invite workforce members to affix. You can do that by sharing your organization’s sign-up hyperlink or emailing invites instantly by means of the dashboard.
Also, by means of Salestrail’s APIs, you possibly can connect to your CRM. Call information will be mechanically pushed to Salesforce and Hubspot.