eBay launched the agenda for subsequent month’s eBay Open vendor convention, spanning three half days of coaching and informational classes to assist eBay sellers develop their enterprise on {the marketplace}.
After skipping the 2020 occasion because of the pandemic — and holding final 12 months’s convention being an all-virtual affair — eBay Open in 2022 options on-line and in-person classes.
However, the three localized in-person eBay Open Studio occasions scheduled for the final day of eBay Open on September 23 in New York, Austin, and Los Angeles are all bought out.
While having in-person occasions is good, digital occasions supply the chance for a lot of extra sellers to take part within the vendor convention.
eBay has packed the three days with coaching and class classes that cowl a variety of subjects related to promoting on eBay, no matter whether or not you’re a novice or an skilled vendor.
In addition, there are Keynote classes, enjoyable actions throughout some breaks, and vendor networking alternatives.
eBay Open 2022 Agenda
Agenda Notes
- All occasions listed are Eastern Time.
- There are 4 forms of coaching and informational classes:
- Keynotes – General Information from eBay execs, leaders, and invited sellers.
- Training Sessions – These are hosted by eBay employees or companions.
- Seller-led Training Sessions – These are hosted by eBay sellers.
- Category Sessions – these are hosted by eBay employees.
- Before, after, and in-between, eBay scheduled some breaks and vendor networking classes. We listed these as properly.
- The agenda doesn’t embody the eBay Open Studio in-person classes that happen on Thursday.
- Except for the Keynote classes (and breaks/networking classes), all different classes are introduced in groupings, which means a number of classes overlap.
- However, most classes on Thursday are replays (Noted as ‘Replays’) of classes from Tuesday and Wednesday. This offers sellers a chance to select extra of the classes they’re interested by.
- eBay differentiated a bit between basic and superior coaching classes (we didn’t), however the descriptions of every session matter extra. Clearly, some classes are focused to superior customers, whereas others are higher for newer customers.
- While there doesn’t seem like a geographical restriction from the place sellers can be a part of eBay Open, the content material is designed for US and Canadian sellers. eBay is holding already (Germany Sep 7 & 8) or could plan to carry sooner or later country-specific eBay Open occasions in different markets.
- eBay didn’t say if it’ll make session replays obtainable after the conclusion of eBay Open. That is one thing they’ve accomplished up to now.
If you haven’t registered for eBay Open, accomplish that now. There is a hyperlink on the backside of this agenda to register. Remember, the occasion is free!
As a further incentive to register early (by September 1), registrants will obtain an invitation to the eBay Open Sneak Peek Event on September 8 the place audio system will give a preview of their classes. This would possibly enable you resolve on which classes to select.
Tuesday, September 21
11:00 am – 12:00 pm: Seller Networking – Meet different sellers and trade tips about promoting.
12:00 pm – 1:30 pm: Opening Keynote – Updates, insights, and bulletins from eBay leaders and invited sellers.
- Jamie Iannone, President and CEO, eBay
- Jordan Sweetnam, SVP & GM, North America, eBay
- Andrea Stairs, VP, CMO & Seller Community, eBay
- Stef Jay, SVP Chief Business and Strategy Officer, eBay
- Thomas Walker, Senior Director, Consumer Insights, eBay
- Adrian Fung, VP Customer & Performance Marketing, eBay
- Dawn Block, VP, Collectibles, Hard Goods & Home, eBay
- Alec Larson, eBay Seller, larsonenterprises
- Rob Veres, eBay Seller, Burbanksportcards
- Liann Ho, eBay Seller, watchshopping
1:30 pm – 1:40 pm: Break
1:40 pm – 2:10 pm: Training Session, Create the Perfect Listing – Learn finest practices for titles, merchandise specifics, and methods to take nice images. This session may also cowl instruments inside the new eBay itemizing movement — together with promoted listings, quantity pricing, and extra.
1:40 pm – 2:10 pm: Training Session, Win Over Angry Customers: Your Guide to Excellent Customer Service – Get recommendation on tough subjects like profitable over an offended buyer, dealing with returns, insurance policies, and offering glorious customer support.
1:40 pm – 2:10 pm: Training Session, Going Global with eBay Canada – Specifically focused to Canadian eBay sellers, this presentation supplies the basics of utilizing the eBay market to promote worldwide. This session additionally contains suggestions for planning your worldwide technique, finest practices to optimize your listings for a world viewers, and suggestions and methods for delivery worldwide.
1:40 pm – 2:10 pm: Training Session, What Buyers Want – Learn extra about what your patrons need straight from them, and eBay will share analysis it has accomplished with patrons.
1:40 pm – 2:10 pm: Training Session, Get To Know Gen Z – Get to know your future buyer: Gen Z! Forrester analyst Anjali Lai dives deep into this client group’s procuring habits.
2:10 pm – 2:30 pm: Break with eBay Trivia – An opportunity to win some Swag!
2:30 pm – 3:00 pm: Category Session, Collectibles (Toys, Coins, Etc) – Learn about eBay’s technique for the collectibles and toys classes for the remainder of 2022 and methods to benefit from this vacation season. eBay will cowl new initiatives, class adjustments, and new construction — and share some finest practices to make sure you proceed rising your corporation.
2:30 pm – 3:00 pm: Category Session, Trading Cards – An overview and evaluation of the present buying and selling playing cards trade and what eBay expects for its future, together with tips about methods to develop your corporation.
2:30 pm – 3:00 pm: Category Session, Fashion – With trend consistently evolving, find out how eBay continues to realize momentum by leveraging client developments and essential retail moments. Plus, hear insider suggestions that may assist develop your eBay trend enterprise.
2:30 pm – 3:00 pm: Category Session, Heavy Equipment – Learn about eBay’s focus and funding within the heavy tools class.
2:30 pm – 3:00 pm: Category Session, Home, and Interior – Get an summary of the house inside trade and eBay’s precedence on rising the class. Learn about eBay’s technique, roadmap, choice alternatives — and extra.
2:30 pm – 3:00 pm: Category Session, Electronics (Refurbished) – Get an summary of the electronics enterprise on eBay, how current occasions have modified provide and demand developments, plus finest practices for promoting within the class.
2:30 pm – 3:00 pm: Category Session, Luxury (Handbags, Watches, Jewelry) – Learn in regards to the present state of luxurious at eBay and how one can profit from progressive initiatives driving progress inside the watches, purses, and jewellery classes.
2:30 pm – 3:00 pm: Category Session, Motors and Parts & Accessories – Learn about eBay’s renewed concentrate on elements and equipment, and get a preview of upcoming capabilities and initiatives to drive progress to your eBay enterprise.
2:30 pm – 3:00 pm: Category Session, Sneakers – Find out what’s coming to the red-hot sneaker market on eBay. Plus, hear eBay’s plans for progress — together with insights on gross sales, merchandise, and technique.
3:00 pm – 3:10 pm: Break
3:10 pm – 3:40 pm: Seller-led Training Session, Bin There, Done That: Practical Tips for Processing and Managing Inventory – Running an eBay retailer — giant or small — requires a few of our most treasured assets: time, cash, and power. From creating a listing administration system to figuring out instruments and guidelines to boost your effectivity in addition to creating methods for coping with “demise piles,” this session has one thing for all eBay sellers who need to maximize their enterprise.
3:10 pm – 3:40 pm: Seller-led Training Session, Turn $3 into $30 – Become a grasp of thrifting by studying to select the suitable merchandise that maximize your return on funding.
3:10 pm – 3:40 pm: Seller-led Training Session, Practical Tools For The New Or Aspiring eBay Seller – Specifically focused to eBay sellers with little to no expertise on eBay, on this session, you’ll be taught the elemental steps for working an eBay enterprise.
3:40 pm – 4:00 pm: Seller Networking – Meet different sellers and trade tips about promoting.
Wednesday, September 22
11:00 am – 12:00 pm: Seller Networking – Meet different sellers and trade tips about promoting.
12:00 pm – 12:45 pm: Keynote – Updates, insights, and bulletins from eBay leaders and invited sellers.
- Eddie Garcia, SVP, Chief Product Officer, eBay
- Ashish Chhabra, VP, Chief Revenue Officer, Americas, eBay
- Kimberly Miller, eBay Seller, ChiefsMilitarySurplus
- Matthew Miller, ChiefsMilitarySurplus
12:45 pm – 1:00 pm: Break
1:00 pm – 1:30 pm: Training Session, How to Make Search and Promoted Listings Work for You – Make your listings simpler to search out by offering merchandise specifics, creating good high quality pictures, pricing objects competitively, and utilizing promoted listings.
1:00 pm – 1:30 pm: Training Session, How to Build Customer Loyalty With Buyers – Learn methods to use eBay’s promotional instruments, together with coupons, SIO, and extra, supplying you with extra flexibility and management over your buyer advertising to deliver them again for extra purchases.
1:00 pm – 1:30 pm: Training Session, Optimize Your Business by Harnessing the Power of eBay Data With Terapeak – Take a deep dive into eBay’s analytics instruments like Terapeak Product Research and Terapeak Sourcing Insights to develop your corporation with information.
1:00 pm – 1:30 pm: Training Session, Create a Fair and Safe Marketplace Through eBay’s Protections and Policies – Learn extra about eBay’s promoting insurance policies earlier than you listing an merchandise to keep away from breaking any guidelines. eBay will talk about vendor protections, efficiency, mental property, VeRO (Verified Rights Owners Program), and prohibited and restricted merchandise insurance policies which can be designed to assist create a good and secure market for all eBay Users.
1:00 pm – 1:30 pm: Training Session, Boost Your Business with eBay Stores – Learn new methods to maximise your retailer subscription and customise your eBay Store for patrons to know extra about your corporation and the merchandise you promote.
1:00 pm – 1:30 pm: Training Session, Promoted Listings Advanced – Learn methods to drive site visitors to your listings with excessive visibility, enhanced funds controls, and strategic key phrase choice. These campaigns work on a cost-per-click mannequin, which suggests you ppc in your advertisements. Note: Promoted Listings Advanced is on the market to Above Standard or Top Rated sellers with sufficient account exercise.
1:30 pm – 2:00 pm: Break with exercise – Take a break from panels and networking and be a part of eBay on the primary stage for a enjoyable exercise.
2:00 pm – 2:45 pm: Keynote – Company updates and insights about social media, delivery, and funds from eBay leaders and invited sellers.
- Andrea Stairs, VP, CMO & Seller Community, eBay
- Jordan Sweetnam, SVP & GM, North America, eBay
- Stuart Reichenbach, Senior Director, Shipping, eBay
- Avritti Khandurie Mittal, VP of Global Payments, eBay
- Akil McLeod, eBay Seller, dapperadvisor
- Danna Crawford, eBay Seller, askdanna
- Chase Clifford, eBay Seller, chaseaftertherightprice
2:45 pm – 3:00 pm: Break
3:00 pm – 3:30 pm: Seller-led Training Session, Use eBay’s Tools and Analytics to Grow Your Business – Learn how eBay’s instruments and analytics can take your corporation to the subsequent stage. You’ll find out about instruments to avoid wasting you time, improve gross sales and site visitors, and create a buyer base in addition to methods to use eBay’s analytics to work smarter and never tougher.
3:00 pm – 3:30 pm: Seller-led Training Session, Ship International: Make Money Worldwide – Understanding the fundamentals — together with delivery choices, and do’s and don’ts — of rising your corporation worldwide.
3:00 pm – 3:30 pm: Seller-led Training Session, Turn Your eBay Side Hustle Into Full-Time Income – Learn methods to set and meet your targets, methods to rent assist to extend your gross sales, and methods to arrange a system and scale on eBay — all so that you could be your individual boss and have the liberty of proudly owning your individual enterprise, fulltime.
3:00 pm – 3:30 pm: Seller-led Training Session, Social Media: Why It’s Beneficial To Your Business – Introduce your self and share your story. Document your journey. And improve your earnings in addition to your impression in your community.
3:30 pm – 4:00 pm: Seller Networking – Meet different sellers and trade tips about promoting.
Thursday, September 23
11:00 am – 12:00 pm: Seller Networking – Meet different sellers and trade tips about promoting.
12:00 pm – 12:15 pm: Break
12:15 pm – 12:45 pm: Training Session, Save Money and Time on Shipping – Shipping made seamless. Learn extra about eBay’s delivery instruments that may save you time and cash.
12:15 pm – 12:45 pm: Training Session, Keep Your Sales High and Your Standards Higher: Your Guide to Understanding eBay’s Policies for a Safe and Secure Marketplace – Learn methods to attain and preserve Top Rated Seller standing. Find out extra about eBay’s promoting insurance policies that assist create a good and secure market.
12:15 pm – 12:45 pm: Training Session, Level Up Your Business with Seller Hub and Seller Center – Learn Seller Hub suggestions and methods, together with methods to up-level your eBay stock administration and get probably the most out of the instruments supposed for business-minded sellers.
12:15 pm – 12:45 pm: Training Session, Trading Cards and Collectibles in Canada – Hear insights and updates for Canadian collectibles and buying and selling card sellers. Learn about new vendor instruments, get suggestions and techniques to listing sooner and enhance visibility, and watch product walkthroughs that can assist you develop your collectibles enterprise with eBay Canada.
12:15 pm – 12:45 pm: Training Session, Join the Fight! Influence Government Officials to Protect the eBay Community – eBay Main Street is a world grassroots motion community that retains sellers knowledgeable and engaged on public coverage points that have an effect on eCommerce.
12:15 pm – 12:45 pm: Training Session, Grow and Thrive Your Business with eBay Seller Capital and Third Party Solution Providers – Learn how eBay Seller Capital, powered by LendingPoint, supplies handy entry to financing to speed up your progress and run a thriving enterprise. Understand how different Sellers are utilizing capital to develop and the way simple it’s to get began. Also, hear in regards to the companies provided by Third Party Solution Providers and the way these companies may help you streamline and develop your eBay enterprise.
12:45 pm – 1:00 pm: Break
1:00 pm – 1:30 pm: Seller-led Training Session (Replay), Bin There, Done That: Practical Tips for Processing and Managing Inventory – Running an eBay retailer — giant or small — requires a few of our most treasured assets: time, cash, and power. From creating a listing administration system to figuring out instruments and guidelines to boost your effectivity in addition to creating methods for coping with “demise piles,” this session has one thing for all eBay sellers who need to maximize their enterprise.
1:00 pm – 1:30 pm: Seller-led Training Session (Replay), Turn $3 into $30 – Become a grasp of thrifting by studying to select the suitable merchandise that maximize your return on funding.
1:00 pm – 1:30 pm: Seller-led Training Session (Replay), Practical Tools For The New Or Aspiring eBay Seller – Specifically focused to eBay sellers with little to no expertise on eBay, on this session, you’ll be taught the elemental steps for working an eBay enterprise.
1:00 pm – 1:30 pm: Seller-led Training Session (Replay), Use eBay’s Tools and Analytics to Grow Your Business – Learn how eBay’s instruments and analytics can take your corporation to the subsequent stage. You’ll find out about instruments to avoid wasting you time, improve gross sales and site visitors, and create a buyer base in addition to methods to use eBay’s analytics to work smarter and never tougher.
1:00 pm – 1:30 pm: Seller-led Training Session (Replay), Ship International: Make Money Worldwide – Understanding the fundamentals — together with delivery choices, and do’s and don’ts — of rising your corporation worldwide.
1:00 pm – 1:30 pm: Seller-led Training Session (Replay), Turn Your eBay Side Hustle Into Full-Time Income – Learn methods to set and meet your targets, methods to rent assist to extend your gross sales, and methods to arrange a system and scale on eBay — all so that you could be your individual boss and have the liberty of proudly owning your individual enterprise, fulltime.
1:00 pm – 1:30 pm: Seller-led Training Session (Replay), Social Media: Why It’s Beneficial To Your Business – Introduce your self and share your story. Document your journey. And improve your earnings in addition to your impression in your community.
1:30 pm – 2:00 pm: Break with Spin-the-wheel – Take a break from panels and networking and be a part of eBay on the primary stage spin-the-wheel enjoyable.
2:00 pm – 2:30 pm: Training Session (Replay), Create the Perfect Listing – Learn finest practices for titles, merchandise specifics, and methods to take nice images. This session may also cowl instruments inside the new eBay itemizing movement — together with promoted listings, quantity pricing, and extra.
2:00 pm – 2:30 pm: Training Session (Replay), Win Over Angry Customers: Your Guide to Excellent Customer Service – Get recommendation on tough subjects like profitable over an offended buyer, dealing with returns, insurance policies, and offering glorious customer support.
2:00 pm – 2:30 pm: Training Session (Replay), Going Global with eBay Canada – Specifically focused to Canadian eBay sellers, this presentation supplies the basics of utilizing the eBay market to promote worldwide. This session additionally contains suggestions for planning your worldwide technique, finest practices to optimize your listings for a world viewers, and suggestions and methods for delivery worldwide.
2:00 pm – 2:30 pm: Training Session (Replay), What Buyers Want – Learn extra about what your patrons need straight from them, and eBay will share analysis it has accomplished with patrons.
2:00 pm – 2:30 pm: Training Session (Replay), Get To Know Gen Z – Get to know your future buyer: Gen Z! Forrester analyst Anjali Lai dives deep into this client group’s procuring habits.
2:00 pm – 2:30 pm: Training Session (Replay), How to Make Search and Promoted Listings Work for You – Make your listings simpler to search out by offering merchandise specifics, creating good high quality pictures, pricing objects competitively, and utilizing promoted listings.
2:00 pm – 2:30 pm: Training Session (Replay), How to Build Customer Loyalty With Buyers – Learn methods to use eBay’s promotional instruments, together with coupons, SIO, and extra, supplying you with extra flexibility and management over your buyer advertising to deliver them again for extra purchases.
2:00 pm – 2:30 pm: Training Session (Replay), Optimize Your Business by Harnessing the Power of eBay Data With Terapeak – Take a deep dive into eBay’s analytics instruments like Terapeak Product Research and Terapeak Sourcing Insights to develop your corporation with information.
2:00 pm – 2:30 pm: Training Session (Replay), Create a Fair and Safe Marketplace Through eBay’s Protections and Policies – Learn extra about eBay’s promoting insurance policies earlier than you listing an merchandise to keep away from breaking any guidelines. eBay will talk about vendor protections, efficiency, mental property, VeRO (Verified Rights Owners Program), and prohibited and restricted merchandise insurance policies which can be designed to assist create a good and secure market for all eBay Users.
2:00 pm – 2:30 pm: Training Session (Replay), Boost Your Business with eBay Stores – Learn new methods to maximise your retailer subscription and customise your eBay Store for patrons to know extra about your corporation and the merchandise you promote.
2:00 pm – 2:30 pm: Training Session (Replay), How to Make Search and Promoted Listings Work for You – Make your listings simpler to search out by offering merchandise specifics, creating good high quality pictures, pricing objects competitively, and utilizing promoted listings.
2:00 pm – 2:30 pm: Training Session (Replay), Save Money and Time on Shipping – Shipping made seamless. Learn extra about eBay’s delivery instruments that may save you time and cash.
2:00 pm – 2:00 pm: Training Session (Replay), Keep Your Sales High and Your Standards Higher: Your Guide to Understanding eBay’s Policies for a Safe and Secure Marketplace – Learn methods to attain and preserve Top Rated Seller standing. Find out extra about eBay’s promoting insurance policies that assist create a good and secure market.
2:00 pm – 2:00 pm: Training Session (Replay), Level Up Your Business with Seller Hub and Seller Center – Learn Seller Hub suggestions and methods, together with methods to up-level your eBay stock administration and get probably the most out of the instruments supposed for business-minded sellers.
2:00 pm – 2:30 pm: Training Session (Replay), Trading Cards and Collectibles in Canada – Hear insights and updates for Canadian collectibles and buying and selling card sellers. Learn about new vendor instruments, get suggestions and techniques to listing sooner and enhance visibility, and watch product walkthroughs that can assist you develop your collectibles enterprise with eBay Canada.
2:00 pm – 2:30 pm: Training Session (Replay), Join the Fight! Influence Government Officials to Protect the eBay Community – eBay Main Street is a world grassroots motion community that retains sellers knowledgeable and engaged on public coverage points that have an effect on eCommerce.
2:00 pm – 2:30 pm: Training Session (Replay), Grow and Thrive Your Business with eBay Seller Capital and Third Party Solution Providers – Learn how eBay Seller Capital, powered by LendingPoint, supplies handy entry to financing to speed up your progress and run a thriving enterprise. Understand how different Sellers are utilizing capital to develop and the way simple it’s to get began. Also, hear in regards to the companies provided by Third Party Solution Providers and the way these companies may help you streamline and develop your eBay enterprise.
2:30 pm – 2:45 pm: Break
2:45 pm – 3:50 pm: End of Event Keynote – Hear extra from CEO Jamie Iannone, eBay execs, and sellers about their companies, eBay for Charity, and the neighborhood. eBay may also announce the 2022 Up & Running Grantees, in addition to wrap up the occasion with SVP & GM Jordan Sweetnam.
- Jamie Iannone, President and CEO, eBay
- Jordan Sweetnam, SVP & GM, North America, eBay
- Andrea Stairs, VP, CMO & Seller Community, eBay
- Nicole Inouye, Director of Product Management, Buyer Engagement & Personalization, eBay
- Rebecca Michals, Director of Seller Community and Engagement, eBay
- Beric Alleyne, Global Head of Diversity, Equity & Inclusion, eBay
- Laurie Wong, eBay Seller, reflectionsoftrinity
- Liz O’Kane, eBay Seller, coloradoreworn
- Angie Cardona-Nelson, eBay Seller, angiesgreengosurplus
- Yinka Ogunsunlade, eBay Seller, fashionablylegal
3:50 pm – 4:00 pm: Seller Networking – Meet different sellers and trade tips about promoting.
eBay Open Registration
Register at no cost now for eBay Open here. If you register by September 1st, you’ll obtain an invite to the eBay Open Sneak Peek occasion on September 8. See more details here.
And lastly, if this agenda is overwhelming, here is a link to a step-by-step guide that can assist you decide classes that match your corporation and pursuits.
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